Digital Product Policy
Welcome to the Pet Loss And Divine Healing digital product store, designed for your convenience. Please read the following policy carefully before making a purchase. By purchasing a digital product from our website, you agree to the terms outlined in this policy.
Purchase and Delivery:
Product Description: Each digital product has a description on its respective page. Please read the description and reach out to us if you have any questions.
Payment: Rest assured, all payments are securely processed through our payment gateway. We accept major credit cards.
Delivery: Once your payment is successfully processed, an email containing a download link to your purchased digital product will be sent to the email address you provided during checkout. Please ensure you provide a valid email address.
Refunds and Cancellations:
Refunds: Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for digital products once the purchase has been completed.
Cancellations: Orders for digital products cannot be canceled once payment has been processed and the product has been delivered.
Access and Download Issues:
Technical Issues: If you experience technical issues accessing or downloading your digital product, please contact our support team at rachel@rachel-shirley.com. We will assist you in promptly resolving the issue.
Download Limits: Each purchase allows for a limited number of downloads (typically three). Please contact our support team if you need to download your product more than the allotted time.
Usage Rights and Restrictions:
Personal Use: All digital products are for personal use only. You may not distribute, share, sell, or reproduce the product in any form.
Intellectual Property: All digital products are protected by copyright laws. Unauthorized use, reproduction, or distribution of our products is strictly prohibited and may result in legal action.
Support and Updates:
Product Updates: We may update our digital products from time to time to improve their quality and functionality. You will receive email notifications of any updates.
Customer Support: Our dedicated support team is always ready to assist you with any questions or issues regarding your purchase. Please contact us @ rachel@rachel-shirley.com for prompt assistance, ensuring you feel supported throughout your digital product journey.
Privacy and Security:
Privacy: We value your privacy and will not share your personal information with third parties. Please refer to our Privacy Policy for more details.
Security: We prioritize the security of your personal and payment information. Our website uses encryption and secure payment gateways to protect your data, giving you peace of mind.
Thank you for understanding and respecting our policies.
Blessings to you and your families!
Rachel Shirley - Pet Loss Grief Coach & The Pet Loss And Divine Healing Team
